Title

Membership

MobileDetailServices Monthly Club

Your MobileDetailServices Membership can be used at twice a month and will AUTOMATICALLY RENEW each month on the 1st day of the month.

For any Club Membership questions, please email us at zhana@mobiledetailservice.com or call 925-548-3770

You may deactivate your MobileDetailServices Club Membership and stop future automatic monthly renewals by simply giving us a 30-day notice via email.

Once you have successfully deactivated, please check your email for a confirmation message. You will need to repeat the deactivation process for each vehicle within your account. Once deactivated, you will be able to continue washing for the remainder of your paid wash period expiring prior to your next monthly renewal. You may also contact our MobileDetailServices Support Team directly to make changes to your account by emailing zhana@mobiledetailservice.com or calling 925-548-3770.

Online End User License Agreement

MobileDetailServices (the “Owner”) from whom you (the “Subscriber”) will be purchasing your MobileDetailServices Monthly Unlimited Wash Subscription (the “Subscription”), require that you agree to the following end user license agreement (the “Agreement”):

The Subscription fee will be an automatic and recurring monthly charge to the subscriber’s billing card. The Subscription fee will be charged on the date it was purchased or from the anniversary date that a promotional code has been applied. The Subscription will automatically renew and charge each month on the renewal date.

By entering your vehicle information and selecting a wash subscription, you are making a purchase and registering for an automatic and recurring monthly membership. Entering a promotional code will also register you for an automatic and recurring monthly membership.

Subscribers may deactivate the subscription through the email with a 30-day notice any time and continue to wash through the subscription end date. To deactivate by email or phone, please contact us via email. If deactivating by email or phone, please allow a minimum of five business days, prior to the next renewal, to effectively deactivate your subscription.

MobileDetailServices does not give refunds on monthly memberships purchased. There are no refunds for lack of use during the subscription term or for partial months.

Subscribers may change their contact and billing information through email only at any time. It is the Subscriber’s responsibility to provide and maintain a valid email address and phone number on file in their MobileDetailServices mobile app to receive any changes or updates to the Subscription or this agreement.

If you need to change your license plate information, please contact us or email zhana@mobiledetailservice.com.

In the event MobileDetailServices is unable to receive payment from a Subscriber for reasons such as card expiration, non-sufficient funds, or change in information, the Subscriber’s Subscription will be halted immediately, and the Subscriber will not be able to wash their vehicle. If MobileDetailServices is able to collect payment for your subscription within 20 days after being halted, your subscription will continue with your current subscription period. If MobileDetailServices is not able to collect payment for your subscription after 20 days from the halted date, your account will be automatically deactivated. If your account deactivates, it must be reactivated at our current retail pricing.

MobileDetailServices reserves the right to close anytime due to inclement weather, major holidays, or equipment failure.

MobileDetailServices may increase monthly rates with notice posted by MobileDetailServices or at least 30 days in advance.

MobileDetailServices reserves the right to change the payment amount to include tax at any time, or to reflect Tax law changes in your home Subscription location.

Each Subscription is intended for a single vehicle only. Fraudulent use of a Subscription will result in immediate termination of the Subscription plan. Multiple Subscriptions may be included in the same Account.

This Agreement is subject to change without notice.

Prices and participation may vary. Subscriptions are redeemable via our mobile vans and appointment availability.

Promotional Subscriptions must be deactivated prior to the monthly renewal in order to prevent an automatic renewal and avoid a charge.

The Subscription cannot be combined with any other programs or discounts, including but not limited to, pre-paid washes, vouchers, house accounts or coupons. It also does not apply to special event pricing.

Promotional Subscriptions may be limited. Pricing and participation may vary

There will be a recurring monthly charge on your billing card for your Subscription. By clicking “Purchase” during the finalization process of the Subscription registration, you represent to MobileDetailServices that you understand and agree to this Agreement.

Please note the following instructions which detail the steps necessary to make changes to your account using the emailing us at zhana@mobiledetailservice.com

Add New Card: Call 925-548-3770 or email us at zhana@mobiledetailservice.com or simply go to mobiledetailservices.com and under contact us and fill out the form and we will update it.

Edit Card: Call 925-548-3770 or email us at zhana@mobiledetailservice.com or simply go to mobiledetailservices.com and under contact us and fill out the form and we will update it.

Add a Car: Call 925-548-3770 or email us at zhana@mobiledetailservice.com or simply go to mobiledetailservices.com and under contact us and fill out the form and we will update it.

Upgrade or Downgrade: Call 925-548-3770 or email us at zhana@mobiledetailservice.com or simply go to mobiledetailservices.com and under contact us and fill out the form and we will update it.

Keep in mind, changing your plan takes effect immediately. If you are downgrading, we recommend you do not make the change until the day before your renewal, so that you may take advantage of the full month you have paid for. If you are upgrading, you will immediately receive a prorated charge.

Refund Policy